Customer Care

Written By Frances Bee
Customer Care
  • Publsiher : CIPD Publishing
  • Release : 04 August 1999
  • ISBN : 9780852927762
  • Pages : 80 pages
  • Rating : 5/5 from 1 reviews
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Read or download book entitled Customer Care written by Frances Bee which was release on 04 August 1999, this book published by CIPD Publishing. Available in PDF, EPUB and Kindle Format. Book excerpt: This guide to customer care includes the following topics: focusing on your customers and the services you provide - both internal and external; identifying your real customer needs and how best to meet them; finding out what customers actually think of your service or product; improving communication with your customers - face-to-face, on the telephone or in writing; and turning complaints into opportunities to impress.

Customer Care

Customer Care
  • Author : Frances Bee,Roland Bee
  • Publisher : CIPD Publishing
  • Release Date : 1999
  • Total pages : 80
  • ISBN : 9780852927762
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Summary : This guide to customer care includes the following topics: focusing on your customers and the services you provide - both internal and external; identifying your real customer needs and how best to meet them; finding out what customers actually think of your service or product; improving communication with your customers ...

Customer Care Excellence

Customer Care Excellence
  • Author : Sarah Cook
  • Publisher : Kogan Page Publishers
  • Release Date : 2008
  • Total pages : 280
  • ISBN : 9780852927762
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Summary : Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of products and services. You need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that. ...

Customer Care in Healthcare Guidebook

Customer Care in Healthcare Guidebook
  • Author : Daniel Farb
  • Publisher : UniversityOfHealthCare
  • Release Date : 2005
  • Total pages : 143
  • ISBN : 9780852927762
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Summary : The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational manner. It combines 4 Customer Care in Healthcare titles into one package. Titles included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and ...

Customer Care

Customer Care
  • Author : Anonim
  • Publisher : Bookboon
  • Release Date : 2021-08-04
  • Total pages : 212
  • ISBN : 9780852927762
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Summary : Download or read online Customer Care written by , published by Bookboon which was released on . Get Customer Care Books now! Available in PDF, ePub and Kindle....

Customer Care

Customer Care
  • Author : Pat Gannon-Leary,Michael McCarthy
  • Publisher : Elsevier
  • Release Date : 2010-03-15
  • Total pages : 262
  • ISBN : 9780852927762
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Summary : Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and ...

Customer Care A New Business Discipline

Customer Care  A New Business Discipline
  • Author : Atton Institute
  • Publisher : CreateSpace
  • Release Date : 2018-04-26
  • Total pages : 174
  • ISBN : 9780852927762
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Summary : Customer service is one of the most important aspects of running a business. This book from the Atton Institute has the answers to a number of relevant questions such as “What should and should not be done when working with clients,” “How to correctly react to changes and innovations,” “How ...

Express Series English for Customer Care

Express Series English for Customer Care
  • Author : Rosemary Richey
  • Publisher : Oxford University Press
  • Release Date : 2015-10-08
  • Total pages : 80
  • ISBN : 9780852927762
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Summary : Please note that the Print Replica PDF digital version does not contain the audio. English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, ...

Who Killed Customer Care

Who Killed Customer Care
  • Author : Ken Welsh
  • Publisher : PartridgeIndia
  • Release Date : 2013-11-29
  • Total pages : 110
  • ISBN : 9780852927762
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Summary : Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve ...

Customer Care Feeding

Customer Care   Feeding
  • Author : Caroline Perkins
  • Publisher : Xlibris Corporation
  • Release Date : 2010-09-17
  • Total pages : 140
  • ISBN : 9780852927762
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Summary : Customer Care & Feeding is a system of selling for business-to-business sales reps who want to grow their careers and increase their income. The CC&F system is based on the concept that if sales reps help their customers be profitable and only work with customers that they can help be ...

Successful Customer Care in a Week Teach Yourself

Successful Customer Care in a Week  Teach Yourself
  • Author : Di McLanachan
  • Publisher : Hachette UK
  • Release Date : 2012-07-13
  • Total pages : 128
  • ISBN : 9780852927762
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Summary : The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to ...

Effective Customer Care

Effective Customer Care
  • Author : Pat Wellington
  • Publisher : Kogan Page Publishers
  • Release Date : 2010-06-03
  • Total pages : 144
  • ISBN : 9780852927762
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Summary : Effective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loyalty... and thus increase profits. You will find out what really goes through a customer's mind when they look to purchase ...

An Agricultural Retailer s Guide to Customer Care

An Agricultural Retailer s Guide to Customer Care
  • Author : Anonim
  • Publisher : Unknown
  • Release Date : 2012
  • Total pages : 50
  • ISBN : 9780852927762
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Summary : Download or read online An Agricultural Retailer s Guide to Customer Care written by , published by which was released on 2012. Get An Agricultural Retailer s Guide to Customer Care Books now! Available in PDF, ePub and Kindle....

Winning at Social Customer Care

Winning at Social Customer Care
  • Author : Dan Gingiss
  • Publisher : Createspace Independent Publishing Platform
  • Release Date : 2017-03-08
  • Total pages : 183
  • ISBN : 9780852927762
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Summary : This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to ...

English for Special Purposes B1 B2 English for Customer Care

English for Special Purposes B1 B2  English for Customer Care
  • Author : Rosemary Richey
  • Publisher : Unknown
  • Release Date : 2013-05
  • Total pages : 80
  • ISBN : 9780852927762
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Summary : Download or read online English for Special Purposes B1 B2 English for Customer Care written by Rosemary Richey, published by which was released on 2013-05. Get English for Special Purposes B1 B2 English for Customer Care Books now! Available in PDF, ePub and Kindle....

A Paradigm of Customer Recovery

A Paradigm of Customer Recovery
  • Author : Ken G. Dawson
  • Publisher : iUniverse
  • Release Date : 2000-09-01
  • Total pages : 124
  • ISBN : 9780852927762
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Summary : "Why would you want to primarily deal with Customer situations that have already went South?" The answer is another question, "What would have happened or where would the Customer be without the focused effort?"...